Privacy Policy

1. Data Controller

The data controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

PFLÜGER KG Handelsagentur
Managing Partner: Lars Pflüger
Limited Partner: Ursula Pflüger

Solenanderstraße 24
40225 Düsseldorf
Germany

Telephone: +49 (0) 211 33 48 49
Fax: +49 (0) 211 34 78 66
Email: info@pflueger-kg.de

2. General Information on Data Processing

The protection of your personal data is important to us.

We process personal data exclusively in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

Personal data is information relating to an identified or identifiable individual.

We process personal data only to the extent that this is necessary for the provision of our website, the handling of enquiries, the fulfilment of contractual or legal obligations, or to safeguard legitimate interests, or where you have consented to such processing.

3. Legal Bases

The processing of personal data may, in particular, be based on the following legal grounds:

• Article 6(1)(a) of the GDPR – Consent;
• Article 6(1)(b) of the GDPR – Performance of a contract or implementation of pre-contractual measures;
• Article 6(1)(c) of the GDPR – Compliance with a legal obligation;
• Article 6(1)(f) of the GDPR – Protection of legitimate interests.

Which legal basis applies in each individual case depends on the respective purpose of the processing.

4. Provision of the Website and Server Log Files

When you access our website, the web server processes information that is technically necessary.

This may include, in particular:

• IP address of the accessing device;
• Date and time of access;
• Page or file accessed;
• Amount of data transferred;
• Browser type and version;
• Operating system;
• Referrer URL;
• Status information relating to the request.

The processing serves to ensure the technical provision, security and stability of our website, as well as to detect and prevent unauthorised access.

The legal basis is Article 6(1)(f) of the GDPR. Our legitimate interest lies in the secure and trouble-free operation of our website.

The data will be deleted as soon as it is no longer required for the purposes stated, provided that there are no statutory retention obligations to the contrary.

5. Cookies

Our website may use technically necessary cookies.

Cookies are small text files that are stored on your device. They may serve to enable technical functions of the website and ensure its proper operation.

Where consent is required for the storage of information on your device or for access to information already stored, this is only carried out in accordance with the applicable legal requirements.

You can control the use of cookies via your browser settings and delete cookies that have already been stored.

Please note that disabling cookies may impair the functionality of certain sections of the website.

6. Contacting Us by Email or Telephone

If you contact us by email or telephone, we will process the personal data you provide to the extent necessary to deal with your enquiry.

This may include, in particular:

• Name;
• Email address;
• Telephone number;
• The content of your enquiry;
• Any further information you provide voluntarily.

Depending on the nature and purpose of the enquiry, processing is carried out on the basis of Article 6(1)(b) of the GDPR for the purpose of taking pre-contractual measures or fulfilling a contract, or on the basis of Article 6(1)(f) of the GDPR.

The data you provide will only be stored for as long as is necessary to process your enquiry or as required by statutory retention obligations.

It is therefore not possible to delete data automatically after a fixed period.

7. External Links

Our website contains links to external websites and services.

When you click on such a link, you leave our website. The respective operator is responsible for the processing of personal data on the website you subsequently visit.

We have no influence over data processing carried out by external providers.

8. Download via HiDrive

On our contact page, we provide a download containing further information about our company and our range of services via the HiDrive service.

When accessing such an external service, the respective provider may process technical access data, in particular the IP address.

The operator of the external service's own privacy policy applies to the processing of personal data by that provider.

Use of the download is voluntary. Accessing the external service is not required simply to visit our website.

9. Social Networks

Where our website merely contains links to social networks, no content from these social networks is automatically loaded when you visit our website.

Data is generally only transferred to the relevant provider once you actively click on the corresponding external link.

The respective social network provider is responsible for the subsequent processing of personal data.

10. Recipients of Personal Data

Personal data is generally not disclosed to third parties without a legal basis.

Data may be transferred, in particular, where this is necessary for the technical provision and operation of our website or to fulfil our contractual or legal obligations.

Where external service providers process personal data on our behalf, this is done on the basis of the necessary data protection agreements.

11. Transfer to Third Countries

Personal data will only be transferred to countries outside the European Union or the European Economic Area if the legal requirements of the GDPR are met.

Where the use of an external service involves processing in a third country, we will – where necessary – provide information on the relevant safeguards and legal bases.

12. Retention Period

As a general rule, we only store personal data for as long as is necessary for the respective purpose.

In addition, statutory retention obligations may apply. In such cases, the data in question will be stored for the duration of the respective statutory retention period and subsequently deleted, provided there is no further legal basis for storage.

13. Your Rights

In accordance with the statutory requirements, you have the following rights in particular:

• The right to access the personal data stored about you;
• The right to have inaccurate data rectified;
• The right to have personal data erased;
• The right to restrict processing;
• The right to data portability;
• The right to object to certain processing activities;
• Right to withdraw consent with effect for the future.

Withdrawing your consent does not affect the lawfulness of the processing carried out prior to the withdrawal.

To exercise your rights, you may contact us at any time:

PFLÜGER KG Handelsagentur
Solenanderstraße 24
40225 Düsseldorf
Germany

Email: info@pflueger-kg.de
Telephone: +49 (0) 211 33 48 49

14. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes data protection regulations.

In particular, you may exercise this right to lodge a complaint with a supervisory authority in your country of habitual residence, at your place of work, or in the place where the alleged infringement occurred.

15. Updates to this Privacy Policy

We reserve the right to amend this Privacy Policy in the event of legal, technical or organisational changes.

The current version published on this website shall always apply.